Prerequisites for the move to Outlook

Staff number

Step 1

Are you a non-guest staff member of the NWU?

The migration of GroupWise to Outlook is only available for staff members/postgraduates with a valid GroupWise Address.
If the person has an External profile, they will NOT be migrated due to license constrains. Examples retired staff, external contractors.

Yes

My computer does meet the minimum hardware requirements of the NWU

Please see the latest minimum specifications under the NWU price list published monthly on the NWU intranet.
To see the latest list, open a browser and go to https://intranet.nwu.ac.za/general-noticeboard. Look for: Computer price list for latest month

Yes

My computer is running on Windows 10 and not a previous version of Windows

Windows 10. No support for previous versions of Windows.

Please ensure your Windows is updated.

Click on search, type "updates" then click on "Check for updates" and install the pending updates.
Please do not update to Windows 11 at this stage.
Although, if our PC is already running Windows 11, you can continue with the following steps.

Yes

Step 1 Unsuccessful - Thank you for attempting to complete the prerequisites by yourself. We will assist you with the prerequisites when the time comes for your faculty or department to move to Outlook.

Step 2

My GroupWise Mailbox is tidied and uncluttered as specified here

It is advisable to clean up your GroupWise Mailbox before starting the migration. Examples:

Remove Junk / Spam / Drafts / Trash. Ensure folders are empty.
Ensure Mailbox and Sent items are optimized. Clean out old & not needed email communication
It is not necessary to remove your current GroupWise folder structure. It will be migrated as it is to Outlook.

Yes

I have created the three sub-folders as specified here

Folder creation
Create a folder, PST_Output, in the folder structure of the user's Documents folder and create three sub-folders:

Archive
Contacts
MailCalendar

These folders will be selected as target folders for the .pst file generation and as the export folder for the CSV (Contacts) file.

Yes

Step 2 Unsuccessful - Thank you for attempting to complete the prerequisites by yourself. We will assist you with the prerequisites when the time comes for your faculty or department to move to Outlook.

Step 3: Check you Disk space

Disk Space

Please make sure that the user’s local hard drive has enough space to create the Outlook (.pst) files from GroupWise, especially if the user has large GroupWise Archive files. A minimum of hard disk space is require if the user has large Archive files. A minimum of ±30Gb hard disk space is require if the user has small/no Archive files.

To see what the local hard drive disk space is:

Open File Explorer App:

File Explorer

Double click This PC

This PC

An indication of your hard drive’s size will display: For example

Devices and Drives

In this example the user has 93.2Gb disk space free and can be migrated.

Do you have enough Disk space?

Yes

Step 3 Unsuccessful - Thank you for attempting to complete the prerequisites by yourself. We will assist you with the prerequisites when the time comes for your faculty or department to move to Outlook.

Step 4: Office version

Check your Office version

MS Office 365 should be installed. Every staff member has access to this version/license. If an older version is installed on the PC, first uninstall before installing MS Office 365.
To see what version is currently installed, open Word, click File, Account. On the top left corner, you will see what the current Product information is.

Please take note: MS 365 cannot be installed together with other Office 2016 applications, including Visio 2016. This is because Microsoft changed their license agreement and if you are using Visio/Project, see the heading: Visio/Project license

The 64-bit version is the correct installation. To check your version:

In Word, select File, Account.
Click on the
icon
A screen similar to the following will display. See the second line to see if the install is 32 or 64-bit.

Installation of MS 365

Go to the MS 365 Portal/Login:

https://www.office.com

Select Sign in
For your Sign in address, use UniversityNumber@staff365.msfed.nwu.ac.za
Select Mobile login
Enter your network password, click on Sign in
Click on the down arrow on the right of the Office 365 Portal.
and select other Install Options
Click on View apps & devices
Click on Install Office. The 64-bit is recommended. (Remember, you can't install 32-bit and 64-bit versions together). Make sure all your office applications are the same bit version. The install version will take a while.

Visio/Project license

Visio 2016 or Project 2016 is not working with the Microsoft 365 installation. Therefore, if you need to use Visio or Project, you should buy it additionally.

An MS Visio/Project 365 is a yearly subscription and should be purchased if needed.

The license will expire every year at the end of June. Please log a request on the IT support portal to get a quotation done by the NWU's Microsoft vendor.

When accepting a quotation, the department should create a purchase order. The purchase order will be sent through to the vendor, and when finalized, a license will be added to a user's profile and available for installation.

Project 2013 on the Intranet (64-bit) will work with the above Microsoft 365 installation.

Office 365

Yes my version of Office is Office 365 (64-bit)

No my version of Office is Not Office 365 (64-bit)

Step 4 Unsuccessful - Thank you for attempting to complete the prerequisites by yourself. We will assist you with the prerequisites when the time comes for your faculty or department to move to Outlook.

Step 5: Shoviv Migration software

Shoviv migration software
GroupWise and Outlook are prequisites for the installation of this software. If you are a MAC user, please see the MAC migration document.
Download the software
Install this from your Downloads folder by right-clicking on shoviv-groupwise-to-outlook.exe and selecting Run as Administrator.
After the installation, you can Activate the software online.

Order ID: 753259413
License key for unlocking the product: B7FzMf4T

Have you successfully downloaded and installed the Shoviv software?

Yes

Step 5 Unsuccessful - Thank you for attempting to complete the prerequisites by yourself. We will assist you with the prerequisites when the time comes for your faculty or department to move to Outlook.

Well done! You have completed the PREREQUISITES for the move to Outlook.

Click below to submit and continue to the MIGRATE step.

Move to Outlook