Apps that are currently available
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Q: Why was the DIY portal created?
A: It all started in 2014 when the need was raised to reduce the cost of support service transactions. The first endeavour was to supply staff with automated payslips delivered by email. The list of requests just grew from there.
Q: What are the benefits for the user?
A: The portal has four purposes:
- Create user-friendly interfaces and increase the service quality to staff and students.
- Empower staff to handle some of their own requirements for information such as leave balances, and by doing so enhance productivity.
- Simplify business processes by streamlining certain functions such as the conflict of interest compliance process.
- Support the university’s “Go green” initiative by minimising the paper trail.
Q: Who can use the DIY portal?
A: Staff and students can currently access the portal.
Q: Who can I contact if I experience problems with the DIY portal?
A: Each app in the DIY services portal has its own contact person who will assist if you need help with that app. The contact person can be found in the “How-to Guide” link on the icon of each app.
For any technical issues, users may log an IT-Help request or contact their IT Service Desk for assistance in logging a ticket.
Q: How do I access the portal?
A: Open your browser and go to www.nwu.ac.za (the landing or home page of the NWU website) and click the "DIY Services" link at the bottom of the page. (You will see it in the right-hand corner of the page footer.) Log on with your NWU number and network password.
Click below to view
As new features are developed, new apps will be added to the portal. In the pipeline is a Leave app where you not only will be able to see your leave balances, but also apply for leave.
Please note
Use Mozilla Firefox or Chrome as your default browser. The portal does not function optimally in Internet Explorer.
Leave balances
The Leave Balances app enables staff to view their own leave balance. Supervisors (as allocated in the Supervisor Hierarchy app) can also view the leave balances of staff in their organisational entity (OE). The leave balance includes accumulated, annual, family responsibility, sick and study leave.
Supervisor hierarchy (for OE heads and supervisors)
By setting up the supervisor hierarchy for an OE, OE heads and supervisors can for instance view their staff members’ leave balances and manage their conflict of interest forms.
This is how it works: An OE head is the supervisor of all the employees within an OE. When it comes to managing the DIY portal functions pertaining to his or her employees, the OE head may appoint one or more supervisors within the OE and give the name of the supervisor for each employee within an OE.
If necessary, supervisors can – with the approval of the OE head – allocate additional supervisors and identify the additional supervisor for each employee.
Action list
The Action List app provides the functionality where workflow items, generated by the DIY Services Portal apps, can be centrally managed. The supervisor responsible for the action will receive an email from the DIY Services app indicating that work-flow items need attention. After viewing specific action list items, the supervisor can then either approve or reject them.
NWU Vending Funds (for students)
This app enables students to view their available funds on their student cards. The transactions for a certain period are also displayed.
POPI
The purpose of the POPI app is to indicate whether or not a person's information is private.
In terms of the Protection of Personal Information Act (POPI), students have the choice to indicate whether they would like to have their personal information (for instance contact details and examination results) dealt with as private by the NWU.
Should they indicate that they want the information to be considered as private personal information, staff may not share this information with external parties such as parents, guardians, bursary providers or organisations.
Employee preferences
The purpose of the Employee Preferences app is to provide the functionality where employees can make choices and update information about their benefits, for instance pension fund contributions and the payment of service bonuses.