eish! spoke to director Des Ayob about how the department protects people and property.


Protection Services has 106 employees across the three campuses and has three main functions: tactical response and investigations, traffic law and management and security services.


On call 24/7


According to Des, one of the most important services the department provides is access to and from the campuses for all students and staff members. “Access points are the university’s first line of defence, and we take this function very seriously.”


He adds that the department has a 24-hour control room that students and staff can contact in case of a crime-related or medical emergency.


First to respond in an emergency


The department has a tactical response team that responds to all crime-related and medical matters on the three campuses. The response team are the first respondents on the scene, even before South African Police Services or medical assistance are called.


Protection Services also has crime intelligence gatherers who obtain information on who, what, why, where, when and how crime happens. This information is then used to proactively deploy members to crime hot spots that have been identified.


Student and staff disciplinary matters are also investigated under this function. “Protection Services operates as an executive function that executes the law; it does not operate as a judicial function. We only collect all the evidence,” says Des. This evidence is passed on to the student judicial office or employee relations, as required.


Traffic law and management


The department enforces all the traffic laws on the campuses and ensures that these are followed. NWU staff can also ask Protection Services to reserve parking bays for external visitors, Des says.


“We also offer locksmith services for students and staff members who have locked themselves out of their offices, and basic assistance with car trouble.”


Ready to serve


Several senior staff members report directly to Des. They are section heads Jak Jansen van Vuuren, Giel Senekal and Boitumelo Mosikare who are all based in Potchefstroom, and senior managers Joseph Ntlati and Aubrey Welken, who are in Vanderbijlpark and Mahikeng respectively.



Next time when you find yourself in an emergency, you can call the following numbers:

Des Ayob

Director: Protection Services



    Crime and security-related emergencies

    Building A1


    Contact numbers:

    018 389 2277

    018 389 2167



    24-hour control room

    Building F17


    Contact numbers:

    018 299 2211

    018 299 2215

    018 299 1110



    24-hour control room

    Crime and security-related emergencies

    Building 1


    Contact numbers:

    016 910 3339


Jak Jansen van Vuuren

Section Head:

Crime Information, Investigations, Training, Special Events, Tactical Response Services


Giel Senekal

Section Head:



Boitumelo Mosikare

Section Head:



Aubrey Welken

Senior Manager: Mahikeng



Joseph Ntlati

Senior Manager: Vanderbijlpark



Protection Services


Whether helping staff and students who have locked their keys in their cars or offices, or being the first to respond when a crime or accident occurs on any NWU campus, Protection Services prides itself on being proactive and effective.


keeps campuses safe and sound