About Us - Quality Office, NWU Institutional Office

The Institutional Quality Office

About us

The Quality Office provides advice and assistance in developing and implementing quality assurance and improvement initiatives across the University. This office:

Provides support to quality-related initiatives as reflected in strategic goals and the Institutional Plan;

promotes and assists in the development of a culture of quality in all aspects of the University;

establishes and maintains policies, systems, activities, structures, processes and procedures directed towards achieving, maintaining, monitoring and promoting quality;

assists campuses and the Institutional Office in the quality assurance of both academic activities and support services;

supports the development of specified Quality Assurance standards that are achieved constantly and repeatedly; and

provides advice within a continuous cycle of setting standards for key activities, judging and validating the achievements against set standards, planning for improvement, and taking action to implement the desired changes.