IT Service Catalogue

VTC (Online Computer Software Training)


Service	Service targets	User responsibilities

Description

A variety of electronic (computer based) learning material packages are provided via VTC: Learning Content Management System.

VTC includes basic training in the use of Office and computer basics.

Cost

Free

This service is available to

Staff

Availability

This service is available 24 hours a day, 7 days a week.

Inclusions

Users have access to Accessible Courses in VTC. These are the default set of courses available.

How to request this service

MC	Access VTC using your NWU number and network password.
PC	Access VTC using your NWU number and network password.
VC	Access VTC using your Network ID and password.

Access to other (Inaccessible) courses than the Accessible Courses can be requested by logging a Call-IT or by contacting your Campus IT Service Desk:

and providing the following information:

• NWU number
• Name of course you wish to access.

How to report a problem with this service

Log a Call-IT or contact your Campus IT Service Desk.

21 May 2012