IT @ NWU

Telephone Services for Staff

Please Note: For some of these services you need to complete a form and send it to your Campus IT. Other services require an internal requisition and a Call-IT containing the necessary information. Telephone services are not free, and have costs involved.

ITC = Institutional Office
MC = Mafikeng Campus
PC = Potchefstroom Campus
VC = Vaal Triangle Campus

Here is a Quick Reference regarding the telephone changes that you can print and keep near your telephone.

Telephone Services which include the following:

New Extension
Create an internal requisition and log a Call IT with the following information:

	Requisition number
	Applicant: title, name, initials & surname, university number, Department, building & office number.
	Which service class(es) are needed: Internal National, International, Local.
	Do you need VoiceMail
	Name & extension of a Contact person.

Transfer of telephone points or Number swappings
Create an internal requisition and log a Call IT with the following information:

	Requisition number
	Applicant: title, name, initials & surname, university number, Department, building & office number.
	The appropriate Extension number.
	Name & extension of a Contact person.

Analogue or Digital Telephone instrument & Telephone cables
Create an internal requisition and log a Call IT with the following information:

	Requisition number
	Applicant: title, name, initials & surname, university number, Department, building & office number.
	The appropriate Extension number.
	Name & extension of a Contact person.

12 March 2012